:root{
  --teal:#4d8a96;--teal-d:#2f5560;--teal-l:#8fb0b8;--teal-bg:#e8f0f2;--sky:#86a9b3;
  --ink:#1f2a2e;--mut:#5d6b70;--line:#e3e9eb;--bg:#fff;--soft:#f5f8f9;--card:#fff;
  --violet:#6f6fd6;--ok:#2f8a5b;--warn:#b7791f;--bad:#c0463c;
  --r:18px;--shadow:0 8px 30px rgba(31,70,80,.08);
  font-family:"Plus Jakarta Sans",system-ui,-apple-system,Segoe UI,Roboto,sans-serif;
}
*{box-sizing:border-box}
html{scroll-behavior:smooth}
body{margin:0;background:var(--sky);color:var(--ink);font-size:16px;line-height:1.5;-webkit-font-smoothing:antialiased}
body.view-admin{background:var(--soft)}
button,input,select{font:inherit;color:inherit}
a{color:inherit;text-decoration:none}
h1,h2,h3,p{margin:0}
[hidden]{display:none!important}
.sr{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0 0 0 0)}
:focus-visible{outline:3px solid var(--violet);outline-offset:2px}
.ic{flex:none}

/* demo bar */
.demobar{position:sticky;top:0;z-index:50;background:#16272c;color:#cfe0e4;font-size:13px}
.demobar-in{max-width:1240px;margin:0 auto;padding:8px 20px;display:flex;align-items:center;justify-content:space-between;gap:14px;flex-wrap:wrap}
.demobar b{color:#fff}
.seg{display:flex;background:#243a41;border-radius:999px;padding:3px}
.seg button{border:0;background:none;color:#cfe0e4;padding:6px 16px;border-radius:999px;cursor:pointer;font-weight:600;font-size:13px}
.seg button[aria-selected=true]{background:#fff;color:#16272c}
.demobar-hint{opacity:.8}
@media(max-width:760px){.demobar-hint{display:none}.demobar-in{justify-content:center}}

/* buttons */
.btn{display:inline-flex;align-items:center;gap:10px;border:1.5px solid transparent;border-radius:999px;padding:13px 22px;font-weight:600;cursor:pointer;transition:transform .15s,background .15s;white-space:nowrap}
.btn:hover{transform:translateY(-1px)}
.btn.primary{background:var(--teal);color:#fff}.btn.primary:hover{background:var(--teal-d)}
.btn.dark{background:#222;color:#fff}.btn.dark:hover{background:#000}
.btn.ghost{background:#fff;border-color:#222;color:#222}
.admin .btn.ghost,.adm .btn.ghost{border-color:var(--line)}
.btn i{display:inline-grid;place-items:center;width:30px;height:30px;border-radius:50%;background:#fff;color:var(--teal);margin:-6px -10px -6px 0}
.btn i.dark{background:#222;color:#fff}
.btn.sm{padding:8px 14px;font-size:14px}.btn.xs{padding:5px 12px;font-size:13px}.btn.wide{width:100%;justify-content:center}
.btn.sm i,.btn.xs i{display:none}
.link{background:none;border:0;padding:0;color:var(--teal-d);font-weight:700;cursor:pointer;display:inline-flex;gap:6px;align-items:center;text-decoration:underline;text-underline-offset:3px}

/* ===== customer site ===== */
.shell{max-width:1240px;margin:28px auto;background:#fff;padding:0 48px 0;border-radius:6px;box-shadow:0 20px 60px rgba(20,50,60,.18)}
.nav{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:20px 0;border-bottom:1px solid var(--line)}
.brand{display:flex;align-items:center;gap:8px;font-size:22px;font-weight:700;color:var(--teal)}
.pills{display:flex;gap:10px;flex-wrap:wrap;justify-content:center}
.pills a{border:1px solid var(--line);border-radius:999px;padding:6px 16px;font-size:14px;color:var(--mut)}
.pills a:hover,.pills a.on{color:var(--ink);border-color:#ccd6d9}
.pills a.on::before{content:"";display:inline-block;width:6px;height:6px;background:#000;border-radius:50%;margin-right:8px;vertical-align:middle}
.hero{display:grid;grid-template-columns:1.05fr 1fr;gap:56px;padding:48px 0 70px;align-items:center}
.eyebrow{color:var(--violet);font-weight:500;display:flex;align-items:center;gap:6px;font-size:15px}
.hero h1{font-size:clamp(34px,4.6vw,54px);line-height:1.1;color:var(--teal);margin:18px 0 18px;font-weight:700;letter-spacing:-.02em}
.hero-lead{color:var(--mut);max-width:520px}
.hero-cta{display:flex;gap:12px;margin:28px 0;flex-wrap:wrap}
.quick{display:grid;gap:12px;max-width:520px}
.quick label,.form label{display:grid;gap:4px;font-size:13px;color:var(--mut);font-weight:600}
.quick input,.quick select,.form input,.form select{width:100%;background:var(--soft);border:1.5px solid transparent;border-radius:14px;padding:15px 16px;color:var(--teal);font-weight:500;appearance:none}
.quick select,.form select{background-image:url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' width='16' height='16' fill='none' stroke='%234d8a96' stroke-width='2' viewBox='0 0 24 24'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");background-repeat:no-repeat;background-position:right 16px center}
.quick input:focus,.quick select:focus,.form input:focus,.form select:focus{border-color:var(--teal);outline:0;background-color:#fff}
.hero-art{position:relative;border-radius:32px;background:linear-gradient(160deg,#b9d3d9,#6f98a3);aspect-ratio:1/1.03;overflow:hidden}
.hero-art svg{width:100%;height:100%}
.float{position:absolute;background:#fff;border-radius:18px;box-shadow:var(--shadow);padding:12px 16px;font-size:14px}
.f1{left:16px;bottom:78px}.f1 small{display:block;color:var(--mut);font-size:12px}.f1 b{display:block;font-size:14px}
.f2{right:18px;top:18px;display:flex;align-items:center;gap:8px;font-weight:600;font-size:13px}
.dot{width:9px;height:9px;border-radius:50%;background:#37c477;box-shadow:0 0 0 4px rgba(55,196,119,.2)}
.faces{display:flex;margin-bottom:6px}.faces i{width:30px;height:30px;border-radius:50%;border:2px solid #fff;margin-right:-8px;color:#fff;font:700 10px/26px "Plus Jakarta Sans";text-align:center;font-style:normal}
.tags{position:absolute;left:16px;right:16px;bottom:16px;display:flex;gap:8px;flex-wrap:wrap}
.tags span{background:rgba(255,255,255,.22);backdrop-filter:blur(6px);border:1px solid rgba(255,255,255,.6);color:#fff;border-radius:999px;padding:5px 12px;font-size:12px;font-weight:600}
.sec{padding:56px 0}
.sec-h{display:flex;justify-content:space-between;gap:24px;align-items:flex-end;flex-wrap:wrap;margin-bottom:32px}
.sec h2{font-size:clamp(28px,3.4vw,42px);color:var(--teal);font-weight:600;letter-spacing:-.02em;line-height:1.15}
.sec-h p{color:var(--mut);max-width:620px;margin-top:12px;font-size:18px}
.chips{display:flex;gap:10px;flex-wrap:wrap}.chips span{background:var(--soft);border-radius:999px;padding:8px 16px;font-size:13px}
.cards{display:grid;grid-template-columns:repeat(3,1fr);gap:24px}
.card{background:var(--sky);color:#fff;border-radius:28px 28px 28px 28px;padding:26px;display:grid;gap:8px;min-height:220px;align-content:start;position:relative;overflow:hidden}
.card.c1{background:#7a9fa9}.card.c2{background:#6d95a0}
.card::after{content:"";position:absolute;right:-30px;bottom:-30px;width:150px;height:150px;border-radius:50%;background:rgba(255,255,255,.1)}
.card-ic{width:56px;height:56px;border-radius:50%;background:#fff;color:var(--teal);display:grid;place-items:center;margin-bottom:10px}
.card h3{font-size:20px}.card p{opacity:.92}
.card .link{color:#fff;margin-top:8px;z-index:1}
.band{background:var(--teal-bg);margin:0 -48px;padding:56px 48px}
.how{display:grid;grid-template-columns:1.1fr 1fr;gap:48px;align-items:center}
.how p{color:var(--mut);margin:14px 0 22px}
.steps{list-style:none;margin:0;padding:0;display:grid;gap:12px;counter-reset:s}
.steps li{background:#fff;border-radius:18px;padding:16px 20px 16px 64px;position:relative;counter-increment:s;display:grid}
.steps li::before{content:counter(s);position:absolute;left:18px;top:50%;transform:translateY(-50%);width:32px;height:32px;border-radius:50%;background:var(--teal);color:#fff;display:grid;place-items:center;font-weight:700}
.steps span{color:var(--mut);font-size:14px}
.docs{display:grid;grid-template-columns:repeat(4,1fr);gap:20px}
.doc{border:1px solid var(--line);border-radius:22px;padding:24px;text-align:center}
.doc-av{width:84px;height:84px;border-radius:50%;margin:0 auto 14px;color:#fff;display:grid;place-items:center;font-size:26px;font-weight:700}
.doc p{color:var(--mut);font-size:14px}.doc span{display:inline-block;margin-top:10px;background:var(--soft);border-radius:999px;padding:4px 12px;font-size:12px}
.book{background:var(--soft);margin:0 -48px;padding:64px 48px}
.book-in{display:grid;grid-template-columns:1fr 1fr;gap:56px;align-items:start}
.book p{color:var(--mut);margin-top:12px}
.ticks{list-style:none;padding:0;margin:22px 0 0;display:grid;gap:10px}.ticks li{padding-left:28px;position:relative}
.ticks li::before{content:"✓";position:absolute;left:0;color:#fff;background:var(--teal);width:20px;height:20px;border-radius:50%;font-size:12px;display:grid;place-items:center;top:2px}
.form{background:#fff;border-radius:24px;padding:28px;display:grid;gap:14px;box-shadow:var(--shadow)}
.form input,.form select{background-color:var(--soft)}
.two{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.err{color:var(--bad)!important;margin:0!important;font-size:14px;min-height:0}
.fine{font-size:12px;color:var(--mut);text-align:center;margin-top:0!important}
.foot{display:grid;grid-template-columns:repeat(3,1fr);gap:24px;padding:40px 0;border-top:1px solid var(--line);margin-top:0}
.foot p{color:var(--mut);font-size:14px;margin-top:6px}

/* chat widget */
.chat{position:fixed;right:22px;bottom:22px;z-index:60}
body.view-admin .chat{display:none}
.chat-fab{width:62px;height:62px;border-radius:50%;border:0;background:var(--teal);color:#fff;display:grid;place-items:center;cursor:pointer;box-shadow:0 10px 30px rgba(31,70,80,.35);position:relative;transition:transform .2s}
.chat-fab:hover{transform:scale(1.06)}
.chat-fab-dot{position:absolute;top:6px;right:6px;width:13px;height:13px;border-radius:50%;background:#37c477;border:2px solid #fff}
.chat.open .chat-fab{display:none}
.chat-panel{width:min(390px,calc(100vw - 24px));height:min(600px,calc(100vh - 100px));background:#fff;border-radius:22px;box-shadow:0 20px 60px rgba(20,50,60,.35);display:flex;flex-direction:column;overflow:hidden}
.chat-panel header{display:flex;align-items:center;gap:12px;background:var(--teal);color:#fff;padding:14px 16px}
.chat-panel header small{display:flex;align-items:center;gap:6px;font-size:12px;opacity:.9}
.chat-panel header small i{width:8px;height:8px;border-radius:50%;background:#7dffb0}
.chat-av{width:38px;height:38px;border-radius:50%;background:#fff;color:var(--teal);display:grid;place-items:center;font-weight:800}
.chat-x{margin-left:auto;background:none;border:0;color:#fff;font-size:28px;line-height:1;cursor:pointer}
.chat-body{flex:1;overflow:auto;padding:16px;display:flex;flex-direction:column;gap:10px;background:#f6f9fa}
.msg{max-width:86%;padding:10px 14px;border-radius:18px;font-size:14.5px;line-height:1.45;animation:pop .2s ease-out}
.msg.bot{background:#fff;border:1px solid var(--line);border-bottom-left-radius:5px;align-self:flex-start}
.msg.user{background:var(--teal);color:#fff;border-bottom-right-radius:5px;align-self:flex-end}
.msg small{color:var(--mut)}
.msg.typing{display:flex;gap:4px;padding:14px}.msg.typing span{width:7px;height:7px;border-radius:50%;background:var(--teal-l);animation:bl 1s infinite}
.msg.typing span:nth-child(2){animation-delay:.15s}.msg.typing span:nth-child(3){animation-delay:.3s}
@keyframes bl{0%,80%,100%{opacity:.3}40%{opacity:1}}
@keyframes pop{from{opacity:0;transform:translateY(6px)}}
.chat-chips{display:flex;gap:8px;flex-wrap:wrap;padding:8px 14px;background:#f6f9fa;max-height:132px;overflow:auto}
.chat-chips:empty{display:none}
.chat-chips button{border:1.5px solid var(--teal);background:#fff;color:var(--teal-d);border-radius:999px;padding:6px 13px;font-size:13px;font-weight:600;cursor:pointer}
.chat-chips button:hover{background:var(--teal);color:#fff}
.chat-form{display:flex;gap:8px;padding:10px 12px;border-top:1px solid var(--line)}
.chat-form input{flex:1;border:1.5px solid var(--line);border-radius:999px;padding:11px 16px;min-width:0}
.chat-form input:focus{outline:0;border-color:var(--teal)}
.chat-form button{width:42px;height:42px;border-radius:50%;border:0;background:var(--teal);color:#fff;display:grid;place-items:center;cursor:pointer}
.chat-note{font-size:11px;color:var(--mut);text-align:center;padding:0 10px 8px}

#toast{position:fixed;left:50%;bottom:28px;transform:translate(-50%,30px);background:#16272c;color:#fff;padding:12px 20px;border-radius:14px;opacity:0;pointer-events:none;transition:.25s;z-index:100;max-width:90vw;font-size:14px}
#toast.show{opacity:1;transform:translate(-50%,0)}

/* ===== admin ===== */
.adm{display:grid;grid-template-columns:240px 1fr;min-height:calc(100vh - 46px)}
.side{background:#16272c;color:#cfe0e4;padding:22px 14px;display:flex;flex-direction:column;gap:20px;position:sticky;top:46px;height:calc(100vh - 46px)}
.side-brand{font-weight:800;font-size:20px;color:#fff;padding:0 10px}.side-brand small{font-size:11px;background:var(--teal);padding:2px 8px;border-radius:999px;margin-left:6px;vertical-align:middle}
.side nav{display:grid;gap:4px}
.side nav a{display:flex;align-items:center;gap:12px;padding:11px 12px;border-radius:12px;font-weight:600;font-size:14.5px}
.side nav a:hover{background:#21383f}.side nav a.on{background:var(--teal);color:#fff}
.side nav em{margin-left:auto;font-style:normal;background:#e8604f;color:#fff;border-radius:999px;font-size:12px;min-width:22px;height:22px;display:grid;place-items:center;padding:0 6px}
.side-foot{margin-top:auto;display:grid;gap:12px}
.side .btn.ghost{background:transparent;border-color:#3a535b;color:#cfe0e4;justify-content:center}
.who{display:flex;gap:10px;align-items:center;padding:0 6px}.who i{width:36px;height:36px;border-radius:50%;background:#e8c9a8;color:#5b3a1a;display:grid;place-items:center;font:700 12px "Plus Jakarta Sans";font-style:normal}
.who b{display:block;color:#fff;font-size:14px}.who small{font-size:11px;opacity:.7}
.main{padding:28px 32px 60px;min-width:0}
.top{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;flex-wrap:wrap;margin-bottom:22px}
.top h1{font-size:28px;letter-spacing:-.02em}.top p{color:var(--mut);font-size:14px;margin-top:2px}
.kpis{display:grid;grid-template-columns:repeat(4,1fr);gap:16px;margin-bottom:16px}
.kpi{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:18px;display:flex;gap:14px;align-items:center}
.kpi-ic{width:44px;height:44px;border-radius:14px;background:var(--teal-bg);color:var(--teal-d);display:grid;place-items:center;flex:none}
.kpi small{display:block;color:var(--mut);font-size:13px}.kpi b{font-size:28px;line-height:1.1;letter-spacing:-.02em}.kpi span{display:block;font-size:12px;color:var(--mut)}
.grid2{display:grid;grid-template-columns:1.6fr 1fr;gap:16px;margin-bottom:16px}
.grid3{display:grid;grid-template-columns:repeat(3,1fr);gap:16px}
.panel{background:#fff;border:1px solid var(--line);border-radius:var(--r);padding:20px;min-width:0}
.panel.flush{padding:0;overflow:hidden}
.panel h2{font-size:16px;margin-bottom:14px;display:flex;align-items:baseline;gap:8px}
.panel h2 small{color:var(--mut);font-weight:500;font-size:12px}.panel h2 a{margin-left:auto;font-size:13px;color:var(--teal);font-weight:600}
.panel h2.mt{margin-top:24px}
.chart{width:100%;height:auto}.chart .bar{fill:var(--teal)}.chart .bar:hover{fill:var(--teal-d)}
.chart .grid{stroke:var(--line)}.chart .tick{fill:var(--mut);font-size:10px}
.hbar{display:grid;grid-template-columns:120px 1fr 28px;gap:10px;align-items:center;font-size:13px;margin:10px 0}
.hbar div{background:var(--soft);border-radius:99px;height:10px;overflow:hidden}.hbar i{display:block;height:100%;background:var(--teal);border-radius:99px}.hbar i.alt{background:var(--violet)}
.hbar b{text-align:right}
.row{display:flex;gap:12px;align-items:center;padding:9px 0;border-top:1px solid var(--line)}.row:first-of-type{border-top:0}
.row>div:nth-child(2){flex:1;min-width:0}.row b{display:block;font-size:14px}.row small{display:block;color:var(--mut);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.lnk:hover{background:var(--soft)}
.av{width:36px;height:36px;border-radius:50%;flex:none;display:grid;place-items:center;color:#fff;font:700 12px "Plus Jakarta Sans"}
.av.ch-whatsapp{background:#25a45c}.av.ch-website{background:var(--teal)}
.pill{display:inline-block;border-radius:999px;padding:2px 10px;font-size:12px;font-weight:700;text-transform:capitalize;background:var(--soft);color:var(--mut);white-space:nowrap}
.s-requested,.s-new{background:#fdf1d8;color:#8a5a0b}.s-confirmed,.s-booked,.s-answered{background:#dcf1e5;color:#1d6b43}
.s-completed{background:#e4e6fa;color:#3f3fa8}.s-cancelled{background:#eee;color:#666}.s-escalated{background:#fbe0dc;color:#9c2f25}
.empty{color:var(--mut);padding:18px 8px;text-align:center;font-size:14px}.empty.sm{padding:10px}
.filters{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:14px}
.filters button{border:1px solid var(--line);background:#fff;border-radius:999px;padding:6px 14px;cursor:pointer;font-size:13.5px;font-weight:600;color:var(--mut)}
.filters button.on{background:var(--ink);border-color:var(--ink);color:#fff}
.inq{display:grid;grid-template-columns:minmax(300px,380px) 1fr;gap:16px;align-items:start}
.inq-list,.inq-view{background:#fff;border:1px solid var(--line);border-radius:var(--r);overflow:hidden}
.inq-list{max-height:calc(100vh - 230px);overflow:auto}
.inq-item{display:flex;width:100%;text-align:left;gap:12px;align-items:center;padding:14px;border:0;border-bottom:1px solid var(--line);background:#fff;cursor:pointer}
.inq-item:hover{background:var(--soft)}.inq-item.on{background:var(--teal-bg)}
.inq-item .grow{flex:1;min-width:0}.inq-item b{display:flex;align-items:center;gap:6px;font-size:14px}.inq-item small{display:block;color:var(--mut);font-size:12.5px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.inq-item .end{display:grid;gap:4px;justify-items:end}
.udot{width:8px;height:8px;border-radius:50%;background:#e8604f;display:inline-block}
.inq-h{display:flex;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:16px 18px;border-bottom:1px solid var(--line)}
.inq-h small{display:block;color:var(--mut);font-size:13px}.acts{display:flex;gap:8px;flex-wrap:wrap}
.alertbar{display:flex;gap:8px;align-items:center;background:#fbe0dc;color:#9c2f25;padding:10px 18px;font-size:13.5px;font-weight:600}
.thread{padding:18px;display:flex;flex-direction:column;gap:12px;max-height:calc(100vh - 400px);min-height:200px;overflow:auto;background:#f6f9fa}
.tm{max-width:78%;display:grid;gap:3px}.tm small{font-size:11.5px;color:var(--mut)}.tm p{padding:10px 14px;border-radius:16px;font-size:14.5px;background:#fff;border:1px solid var(--line)}
.tm.user{align-self:flex-start}.tm.bot{align-self:flex-end}.tm.bot p{background:var(--teal-bg);border-color:transparent}.tm.bot small,.tm.staff small{text-align:right}
.tm.staff{align-self:flex-end}.tm.staff p{background:var(--ink);color:#fff}
.reply{display:flex;gap:8px;padding:12px;border-top:1px solid var(--line)}
.reply input,.search{flex:1;border:1.5px solid var(--line);border-radius:999px;padding:10px 16px;background:#fff}
.search{min-width:240px;flex:none}
.reply input:focus,.search:focus{outline:0;border-color:var(--teal)}
.kanban{display:grid;grid-template-columns:repeat(5,minmax(200px,1fr));gap:12px;overflow-x:auto;padding-bottom:10px}
.col{background:#eaf0f2;border-radius:var(--r);padding:12px;display:grid;gap:10px;align-content:start;min-height:300px;border:2px solid transparent}
.col.over{border-color:var(--teal);background:#dbe8ec}
.col h3{font-size:14px;display:flex;justify-content:space-between}.col h3 em{font-style:normal;background:#fff;border-radius:99px;padding:0 9px;font-size:12px;line-height:22px}
.lead{background:#fff;border-radius:14px;padding:12px;display:grid;gap:3px;cursor:grab;box-shadow:0 1px 2px rgba(0,0,0,.05)}
.lead:active{cursor:grabbing}.lead-t{display:flex;justify-content:space-between;gap:6px;align-items:flex-start}.lead b{font-size:14px}
.lead small{color:var(--mut);font-size:12px}.src{font-size:10.5px;background:var(--teal-bg);color:var(--teal-d);border-radius:99px;padding:1px 8px;font-weight:700;white-space:nowrap}
.lead select{margin-top:6px;border:1px solid var(--line);border-radius:10px;padding:5px 8px;font-size:12.5px;background:#fff}
.tbl-wrap{overflow:auto}.tbl{width:100%;border-collapse:collapse;font-size:14px;min-width:820px}
.tbl th{text-align:left;color:var(--mut);font-size:12px;text-transform:uppercase;letter-spacing:.04em;padding:12px 16px;background:var(--soft)}
.tbl td{padding:12px 16px;border-top:1px solid var(--line);vertical-align:middle}.tbl small{display:block;color:var(--mut);font-size:12.5px}.ta{text-align:right;white-space:nowrap}
.auto{display:flex;align-items:center;gap:12px;padding:12px 0;border-top:1px solid var(--line)}.auto:first-of-type{border-top:0}.auto>div{flex:1}.auto small{display:block;color:var(--mut);font-size:12.5px}
.sw{position:relative;width:44px;height:26px;flex:none}.sw input{position:absolute;opacity:0;inset:0;margin:0;cursor:pointer;z-index:1}
.sw span:not(.sr){position:absolute;inset:0;background:#cdd7da;border-radius:99px;transition:.2s}.sw span:not(.sr)::after{content:"";position:absolute;left:3px;top:3px;width:20px;height:20px;border-radius:50%;background:#fff;transition:.2s}
.sw input:checked+span{background:var(--ok)}.sw input:checked+span::after{transform:translateX(18px)}
.sw input:focus-visible+span{outline:3px solid var(--violet);outline-offset:2px}
.wa-log{display:grid;gap:8px;font-size:13.5px}.wa-log div{display:flex;gap:8px;align-items:center}.wa-log i{width:8px;height:8px;border-radius:50%;background:#25a45c}.wa-log small{margin-left:auto;color:var(--mut)}
.phone-wrap{display:grid;justify-items:center}.phone-wrap h2{justify-self:start}
.phone{width:290px;border:8px solid #16272c;border-radius:34px;overflow:hidden;background:#e6ddd4}
.phone-h{background:#1f6e5a;color:#fff;display:flex;gap:10px;align-items:center;padding:12px}.phone-h i{width:34px;height:34px;border-radius:50%;background:#fff;color:var(--teal);display:grid;place-items:center;font:800 14px "Plus Jakarta Sans";font-style:normal}.phone-h small{display:block;font-size:11px;opacity:.85}
.phone-b{padding:12px;display:grid;gap:8px;min-height:340px;align-content:start}
.wm{background:#fff;border-radius:4px 14px 14px 14px;padding:9px 12px;font-size:13px;box-shadow:0 1px 1px rgba(0,0,0,.1)}.wm small{display:block;color:#8a9a8f;font-size:10.5px;margin-top:4px;text-align:right}
.phone-wrap .fine{margin-top:14px;max-width:300px}

@media(max-width:1000px){
  .shell{margin:0;padding:0 22px;border-radius:0}.band,.book{margin:0 -22px;padding:44px 22px}
  .hero,.how,.book-in{grid-template-columns:1fr;gap:32px}.cards{grid-template-columns:1fr 1fr}.docs{grid-template-columns:1fr 1fr}
  .pills{display:none}
  .adm{grid-template-columns:1fr}.side{position:static;height:auto;flex-direction:row;flex-wrap:wrap;align-items:center;gap:10px}
  .side nav{display:flex;flex-wrap:wrap}.side nav a span{display:none}.side nav a.on span{display:inline}.side-foot{margin:0;margin-left:auto}.who{display:none}
  .kpis{grid-template-columns:1fr 1fr}.grid2,.grid3,.inq{grid-template-columns:1fr}.main{padding:20px 16px 60px}.inq-list{max-height:320px}.thread{max-height:420px}
}
@media(max-width:560px){.cards,.docs,.foot{grid-template-columns:1fr}.two{grid-template-columns:1fr}.kpis{grid-template-columns:1fr}.chat{right:12px;bottom:12px}.chip{display:none}}
@media(prefers-reduced-motion:reduce){*{animation:none!important;transition:none!important;scroll-behavior:auto!important}}

/* ===== interactivity & responsive pass ===== */
.nav{position:sticky;top:46px;background:#fff;z-index:40;transition:box-shadow .2s}
.nav.stuck{box-shadow:0 6px 20px rgba(20,50,60,.08)}
.burger{display:none;width:44px;height:44px;border:1px solid var(--line);border-radius:12px;background:#fff;cursor:pointer;place-content:center;gap:5px}
.burger span{display:block;width:20px;height:2px;background:var(--ink);border-radius:2px;transition:.2s}
.burger[aria-expanded=true] span:nth-child(1){transform:translateY(7px) rotate(45deg)}
.burger[aria-expanded=true] span:nth-child(2){opacity:0}
.burger[aria-expanded=true] span:nth-child(3){transform:translateY(-7px) rotate(-45deg)}
.rv{opacity:0;transform:translateY(22px);transition:opacity .6s ease,transform .6s ease}
.rv.in{opacity:1;transform:none}
.card{transition:transform .25s,box-shadow .25s}.card:hover{transform:translateY(-6px);box-shadow:0 18px 40px rgba(47,85,96,.25)}
.doc{transition:transform .25s,box-shadow .25s,border-color .25s}.doc:hover{transform:translateY(-4px);box-shadow:var(--shadow);border-color:var(--teal-l)}
.hero-art .f1{animation:bob 5s ease-in-out infinite}.hero-art .f2{animation:bob 6s ease-in-out infinite reverse}
@keyframes bob{50%{transform:translateY(-8px)}}
.kpi,.panel,.lead,.inq-item{transition:box-shadow .2s,transform .2s}
.kpi:hover{box-shadow:var(--shadow);transform:translateY(-2px)}.lead:hover{box-shadow:0 6px 18px rgba(20,50,60,.12)}
.tbl tbody tr:hover{background:var(--soft)}
.btn{min-height:40px}.btn.xs{min-height:32px}
.chat-fab{animation:ring 3s ease-out 2s 2}
@keyframes ring{0%{box-shadow:0 0 0 0 rgba(77,138,150,.6)}100%{box-shadow:0 0 0 22px rgba(77,138,150,0)}}
.kanban{scroll-snap-type:x proximity}.col{scroll-snap-align:start}

@media(max-width:1000px){
  .nav{flex-wrap:wrap}
  .burger{display:grid;margin-left:auto}
  .nav-cta{display:none}
  .pills{display:none;width:100%;flex-direction:column;gap:6px;order:3;padding:10px 0 6px}
  .pills.open{display:flex}
  .pills a{padding:12px 16px;font-size:16px;text-align:left}
  /* admin: compact top bar + bottom tab bar */
  .side{flex-wrap:nowrap;justify-content:space-between;padding:12px 16px}
  .side-foot{margin:0}.side .btn.ghost{padding:6px 12px}
  .side nav{position:fixed;left:0;right:0;bottom:0;z-index:55;background:#16272c;display:grid;grid-template-columns:repeat(5,1fr);gap:0;padding:6px 4px calc(6px + env(safe-area-inset-bottom));border-top:1px solid #2b434b}
  .side nav a{flex-direction:column;gap:3px;padding:6px 2px;font-size:10.5px;text-align:center;position:relative;line-height:1.15}
  .side nav a span{display:block!important}
  .side nav a em{position:absolute;top:0;right:18%;margin:0;min-width:18px;height:18px;font-size:11px}
  .main{padding-bottom:96px}
  .top .acts{width:100%}
  .adm{min-height:0}
}
@media(max-width:560px){
  .shell{padding:0 16px}.band,.book{margin:0 -16px;padding:40px 16px}
  .sec{padding:40px 0}.hero{padding:28px 0 44px}
  .hero-cta .btn{flex:1;justify-content:center}
  .btn{padding:12px 18px}.btn i{display:none}
  .float.f1{left:10px;bottom:62px;padding:8px 12px}.tags span{font-size:11px;padding:4px 9px}
  .form{padding:20px}
  .chat{right:0;bottom:0;left:auto}.chat:not(.open){right:14px;bottom:14px}
  .chat.open{inset:0}
  .chat-panel{width:100vw;height:100dvh;border-radius:0}
  .chat-body{font-size:15px}.chat-form input{font-size:16px}
  .quick input,.quick select,.form input,.form select{font-size:16px}
  .main{padding:16px 12px 96px}.top h1{font-size:24px}
  .kpi b{font-size:24px}.hbar{grid-template-columns:96px 1fr 24px}
  .kanban{grid-template-columns:repeat(5,78vw)}
  .demobar-tag{display:none}
  .phone{width:100%;max-width:290px}
  .inq-item .end small{display:none}
}
@media(hover:none){.btn:hover,.card:hover,.doc:hover,.kpi:hover{transform:none}}

@media(max-width:560px){.kpis{grid-template-columns:1fr 1fr!important;gap:10px}.kpi{padding:14px;gap:10px}.kpi-ic{display:none}.kpi small{font-size:12px}}